Domain Registration FAQ
Domain Registration FAQ
What is a domain name?
A domain name is the label used to identify your website, for example pivo.com. It usually describes some aspect of your site and is easier for your visitors to remember than your web address, also known as your IP address. In order for visitors to access your site on the internet, you must select a unique domain name and register it with an accredited domain name registrar. We can register your domain name for you as well as provide free DNS management for your domain name.
What can I do with a domain ?
Once you have a domain you can host your own site on the Internet. This can be a website, or an FTP site, or you could even run your own Email Server. The name is critical though, because it gives you a unique identity in on the World Wide Web.
Is my domain contact information visible to the public?
Yes, ICANN rules require that valid contact information be published in the public whois for all domain names. Domain names without complete contact information risk being deleted from the registry.
Select a Domain Name
I picked out a domain name. How can I find out if it is available?
You can quickly check to see if a domain name is available here. Enter the host name that you prefer and choose the extension, and then click Lookup. We will search to see if that name is currently available. If you see a green check, then the domain is available. If you see a red cross, then the domain name is not available. If the domain name is already registered, you may want to try variations of the name. Remember, the domain extension is part of the domain name—mydomain.com is not the same as mydomain.net.
Why is it more expensive to register my name.cc domain names?
These domain names are registered through different registrars and the varying prices reflect the varying wholesale prices of domain names based on the countries and organizations who control their distribution. We strive to provide you the best rates possible.
Can I have more than one domain name? Can they both point to the same website?
You can have as many domain names as you like. You can have each domain name point to a different site, or you can have multiple domain names point to the same website (but not to different pages within the same website). Many companies register several domain names and have them all point to the same central website. This is known as a domain alias. Registering multiple domain names for the same site not only brings the largest draw to your site but it also can prevent competitors from poaching your potential customers. When picking multiple domain names—or aliases—for the same site, consider variations of your name such as common misspellings as well as both singular and plural versions of the name.
What kinds of things should I consider when choosing a domain name?
Because your domain name will represent your business, you should make sure that the name you choose is memorable, descriptive and that it instills confidence, particularly if you plan on selling goods and services on your site. Your domain name can be up to 67 characters long and can include any combination of letters, numbers and dashes (although it cannot start or end with a dash). A domain name must end with a domain extension, such as .net, .com, .org or .edu. The letters www at the beginning of a name are not considered part of the domain name.
Register a Domain Name
How do I register my domain name?
Click here to search for a suitable domain name and register it. Or if you are already a customer, you can register a domain name at Control Panel -> Domain Registration.
How long will it take to register my new domain name?
We register your domain name immediately after receiving your request. If your domain name did not get registered right away, it usually means that there is an error in the contact info, you should contact support right away to get it resolved.
What does it cost to register my domain name?
The costs for registering your domain vary depending the domain name extension and number of years of domain registration. For myname.com, myname.net, myname.org, myname.info, myname.net, myname.us etc it's as low as $15/year. However for myname.cc, it's $30/year.
How long until the domain I just registered becomes active?
Your domain is activated as soon as your payment is confirmed and the domain name gets provisioned in the registrar database. We provide you with free dynamic DNS service so DNS for the domain name is provisioned immediately as well.
Can I have a refund after placing a domain registration order?
Domain registration is a non-refundable service. Once the order has been placed, you cannot request a refund. Please think carefully when choosing a domain.
What is a domain name registrar?
A domain name registrar is an organisation that holds the central records (database) and top level authority for all the domains they administer. A single registrar is normally only responsible for 1 or 2 domain extensions (.com or .uk). These registrars are coordinated and partially regulated by ICANN(http://www.icann.org/). Although it is sometimes possible to register your name direct with the central registrar you will find that domain registrars do not usually provide the other "required" services you need to go with your domain name. They normally deal with maintaining the central domain name database ONLY and you need a service provider to provide these other services (DNS setup/service).
Transfer a Domain Name
I already have a registered domain name. How do I transfer it to you?
If you want to transfer your domain name from your current registrar to you in order to avail DNS management as well as low costs, please click here to place a domain transfer. Please note that you will receive one or more years of service extra based on number of years of domain registration you choose to purchase.
What is the process for domain transfer?
There are 4 steps for a successful completion of domain transfer.
1) Place a domain transfer order
2) Unlock your domain name for transfer and obtain AUTH CODE (EPP) code from your current transfer and send it to us
3) Receive an approval email in the registrant email address for the domain at respond to the email
4) Allow 5 to 7 business days for the domain transfer to go into effect.
I am interested in transferring my registration, but I still have a few years left on my existing registration. If I move my domain over, do I lose those years with my other registrar?
No, When you transfer your domain to us, your existing time left on your domain registration is retained. Additionally, a year of registration is added to your domain upon completion of the domain transfer. So, if your domain expires on September 1, 2013, after the transfer is completed, your new expiration date would be September 1, 2014.